Last Updated: 17/07/2023
1. Information We Collect:
1.1. Personal Information: We may collect personal information such as your name, contact details (including email address, phone number, and address), date of birth, and other information you provide voluntarily when you interact with us, register as a member, purchase tickets, participate in competitions, sign up for newsletters, or engage in any other activities related to our club.
1.2. Website Usage Information: When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referral source, and browsing behaviour. This information is collected through cookies and similar technologies to enhance your browsing experience and analyse website traffic.
2. Use of Personal Information:
2.1. We may use the personal information we collect for the following purposes:
- Managing memberships and registrations
- Communicating with you about club-related news, events, and promotions
- Processing and fulfilling ticket purchases and orders
- Organizing competitions, giveaways, and surveys
- Providing customer support and responding to inquiries
- Conducting data analysis and improving our services
- Complying with legal obligations and enforcing our policies
- Any other purpose for which the information was provided to us
2.2. We may also use your personal information for marketing purposes with your consent. You have the right to unsubscribe from our marketing communications at any time by following the instructions provided in the communication or contacting us directly.
3. Information Sharing and Disclosure:
3.2. We may share your personal information with trusted service providers and partners who assist us in operating our website, conducting our business, and delivering services to you (e.g., payment processors, email service providers). These third parties are contractually obligated to handle your information securely and use it solely for the purposes specified by us.
3.3. We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.
4. Data Security:
4.1. We take appropriate technical and organisational measures to protect the personal information we collect against unauthorised access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links:
5.1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
6. Children's Privacy:
6.1. Our website and services are not directed at individuals under the age of 13. We do not knowingly collect or maintain personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13 years of age, we will take steps to delete the information as soon as possible.
7. Your Rights:
7.1. You have the right to access, correct, or delete your personal information held by us, subject to any legal requirements or legitimate interests. If you wish to exercise these rights or have any questions regarding our privacy practices, please contact us using the information provided below.
9. Contact Us:
Llandudno Football Club